Your Privacy, Our Priority

We believe in transparency and your right to privacy. This policy explains how we collect, use, and protect your personal information.

Last updated: June 12, 2026

Last Updated: June 12, 2026 · Effective Date: June 12, 2026

This Privacy Policy describes how Enalca LLC ("Enalca", "we", "us", or "our") collects, uses, discloses, and protects personal data when you visit enalca.com, communicate with us, or use our related services (collectively, the "Services"). We operate from Puerto Rico and New York and adhere to applicable U.S. and Puerto Rico privacy laws, and we honor the rights granted by the California Consumer Privacy Act (CCPA/CPRA) and the EU/UK General Data Protection Regulation (GDPR) for visitors those laws protect.

We build software for regulated industries. We hold ourselves to the same standard we build for our clients — so this policy says exactly what we collect, why, on what legal basis, how long we keep it, and who touches it. No filler.

The Short Version

  • We collect only what you give us (contact forms, chat, email) plus, with your consent, basic analytics.
  • Nothing loads behind your back: analytics and chat tracking stay off until you click "Accept all" in our cookie banner.
  • We honor Global Privacy Control signals automatically — if your browser sends one, trackers stay off no matter what.
  • We never sell your data or share it for cross-context behavioral advertising. Ever.
  • Client project data is governed by contracts and NDAs — held to a higher standard than this website policy.
  • Want your data accessed, corrected, or deleted? One email: nathan.galarza@enalca.com. We respond within 30 days.

1. Who We Are

Enalca LLC is the data controller for personal data collected through the Services.

  • Legal entity: Enalca LLC
  • Locations: San Juan, Puerto Rico · New York, NY
  • Privacy contact: nathan.galarza@enalca.com · +1 (787) 361-0791

2. Personal Data We Collect

Data You Provide Directly

CategoryExamplesWhen
IdentifiersName, email address, phone number, company nameContact form, chat, email, calls
Commercial informationProject descriptions, budget context, service interestsConsultation requests
Communications contentMessages you send us by form, chat, or emailAny correspondence
Professional informationJob title, company, role context you shareSales conversations

Data Collected Automatically — Only With Your Consent

We show every new visitor a cookie banner before any analytics or marketing technology loads. If you choose "Accept all":

CategoryExamplesSource
Internet activityPages visited, time on page, referring site, clicksHubSpot, Apollo
Device informationBrowser type, operating system, screen sizeHubSpot, Apollo
Coarse locationCity/region inferred from IP addressHubSpot, Apollo
IdentifiersCookie IDs, IP addressHubSpot, Apollo

If you choose "Essentials only", none of the above is collected. The site works fully without it.

Data Collected for Security (All Visitors)

CategoryExamplesPurpose
Server logsIP address, request timestamps, user agentAbuse and spam prevention, debugging
Spam signalsDevice and interaction signals via Google reCAPTCHAProtecting our forms
Error reportsTechnical stack traces, browser context via SentryDetecting and fixing site failures

We do not collect: precise geolocation, biometric data, health data through this website, or data from data brokers.

3. How We Use Personal Data — And Our Legal Bases

PurposeData usedLegal basis (GDPR)
Respond to consultation requests and inquiriesIdentifiers, commercial info, communicationsLegitimate interest / pre-contract steps
Provide live chatCommunications, identifiersConsent
Send transactional email (confirmations, follow-ups)IdentifiersLegitimate interest
Understand site usage and improve contentInternet activity, device infoConsent
Secure the Services against spam and abuseServer logs, spam signalsLegitimate interest
Maintain client portal sessionsIdentifiers, authentication tokensContract
Comply with legal obligationsAs requiredLegal obligation

We do not use your personal data for automated decision-making with legal effects, and we do not sell it, rent it, or share it with third parties for their own advertising.

4. Cookies & Similar Technologies

Your Choices

  • The banner comes first. Analytics and marketing technologies do not load until you click "Accept all".
  • Essentials only keeps just what the site needs to run.
  • Global Privacy Control (GPC): if your browser sends a GPC signal, we treat it as an opt-out automatically — trackers stay off even if consent was previously given on this device.
  • Changing your mind: clear this site's data in your browser settings and the banner will ask again — or email us and we'll walk you through it.

Cookie & Storage Inventory

NameProviderPurposeCategoryDuration
enalca-cookie-consentEnalca (localStorage)Remembers your consent choiceEssentialUntil cleared
themeEnalca (localStorage)Remembers display preferencesEssentialUntil cleared
__hstcHubSpotVisitor analyticsAnalytics (consent)13 months
hubspotutkHubSpotVisitor identificationAnalytics (consent)13 months
__hsscHubSpotSession trackingAnalytics (consent)30 minutes
__hssrcHubSpotSession start detectionAnalytics (consent)Session
messagesUtkHubSpotLive chat visitor recognitionFunctional (consent)13 months
_GRECAPTCHAGoogleSpam protection on formsSecurity6 months
Apollo identifiersApolloBusiness visitor analyticsAnalytics (consent)Up to 13 months

5. How We Disclose Personal Data

We share personal data only with service providers who help us run the Services, each bound to use it solely for the service they provide to us:

ProviderServiceLoadsPrivacy policy
HubSpotCRM, live chat, site analyticsAfter consent onlyHubSpot Privacy
ApolloBusiness visitor analyticsAfter consent onlyApollo Privacy
Postmark (ActiveCampaign)Transactional email deliveryServer-sidePostmark Privacy
Amazon Web ServicesCloud storage and infrastructureServer-sideAWS Privacy
Google reCAPTCHAForm spam preventionOn form useGoogle Privacy
SentryError monitoringAlways (technical only)Sentry Privacy

We may also disclose personal data if required by law, court order, or to protect our rights, safety, or property — and if Enalca is ever involved in a merger or acquisition, personal data may transfer as part of that transaction under the same protections.

We have not sold personal data and do not share it for cross-context behavioral advertising, including in the 12 months preceding the effective date of this policy.

6. Client & Project Data

If you engage Enalca to build software, the data involved in your project — source code, documents, databases, end-user records — is governed by our service agreement and NDA with you, not by this website policy. Our standing practices for client work:

  • Confidentiality by default: project details are never used in marketing without written approval.
  • Least-privilege access: only team members working on your project can touch your data, with access revoked when their work ends.
  • Regulated data (health records, youth services, financial, government): handled under the applicable framework — including HIPAA Business Associate Agreements where required — with de-identification, audit logging, and human review built into our delivery process.
  • No training on your data: we do not use client data to train AI models for other clients or ourselves.
  • Return or destruction: at the end of an engagement, client data is returned or destroyed per the service agreement.

7. Data Retention

DataRetention period
Consultation inquiries that don't become engagementsUp to 24 months after last interaction
Chat transcriptsUp to 24 months
Client correspondenceDuration of the relationship + 3 years
Server and security logs90 days
Error reports90 days
Analytics cookiesPer the durations in the cookie table above

When a retention period ends, data is deleted or irreversibly anonymized. We retain data longer only where the law requires it.

8. Security

We protect personal data with the same engineering discipline we apply to client systems:

  • Encryption in transit (TLS) across all Services.
  • Encryption at rest for stored data on our cloud infrastructure.
  • Role-based, least-privilege access controls with multi-factor authentication on internal tools.
  • Code review and dependency scanning in our development process.
  • Continuous error and anomaly monitoring.

No method of transmission over the Internet is 100% secure, but we treat your data the way we'd want ours treated. If a breach affecting your personal data ever occurs, we will notify you and regulators as required by law.

9. International Transfers

We are U.S.-based and process data primarily in the United States. Where our service providers process data in other jurisdictions, we rely on appropriate safeguards such as Standard Contractual Clauses for transfers from the EU/UK.

10. Your Privacy Rights

Everyone

Regardless of where you live, you may ask us to:

  • Access the personal data we hold about you.
  • Correct inaccurate data.
  • Delete your data.
  • Stop marketing communications at any time.

California Residents (CCPA/CPRA)

You additionally have the right to know the categories of personal data we collect (Sections 2, 4, and 5 above), the right to data portability, the right to limit use of sensitive personal information (we don't collect any through this site), and the right to non-discrimination for exercising your rights. We do not sell or share personal data as defined by the CCPA, so there is nothing to opt out of — and we honor Global Privacy Control as a valid opt-out signal regardless.

EU, EEA & UK Visitors (GDPR)

You additionally have the right to data portability, the right to object to processing based on legitimate interest, the right to withdraw consent at any time (without affecting prior processing), the right to restrict processing, and the right to lodge a complaint with your local supervisory authority.

Exercising Your Rights

Email nathan.galarza@enalca.com with your request. We will verify your identity using the email address associated with your data, respond within 30 days, and never charge a fee or discriminate against you for asking. If we can't fulfill a request, we'll tell you exactly why.

11. Children's Privacy

Our Services are directed at businesses and are not intended for children under 13 (or under 16 where stricter rules apply). We do not knowingly collect personal information from children. If you believe a child has provided us personal data, contact us and we will delete it.

12. Third-Party Sites

Our site links to external sites (client products, social media, provider policies). Their privacy practices are their own — this policy stops at our domain.

13. Changes to This Policy

If we make material changes, we will post the updated policy here with a new effective date — and for significant changes affecting how we use already-collected data, we will take reasonable steps to notify you. We won't quietly weaken your protections.

14. Contact Us

Questions about this policy or your data: