Privacy Policy

Last Updated: 2025-06-12

This Privacy Policy describes how Enalca ("we", "us", or "our") collects, uses, and shares information when you use our website and related services (collectively, the "Services"). We operate from Puerto Rico and adhere to applicable U.S. and Puerto Rico privacy laws.

Information We Collect

Information You Provide

• •Contact forms and project requests: When you send us a message or request a project quote, you provide your name, email address, phone number, and the content of your message. We also log your IP address for security and spam prevention.
• •Newsletter and account registration: If you subscribe to our newsletter or create an account, we collect your email address and any other details you choose to provide.

Information Collected Automatically

• •Usage data: We use Google Analytics, Google Tag Manager, Google Ads, Microsoft Clarity, and HubSpot to measure engagement and improve our Services. These services may set cookies and collect information such as your IP address, browser type, device information, and pages visited.
• •Security features: We use Google reCAPTCHA to reduce spam. reCAPTCHA may collect device and usage data as described in Google's privacy policy.

How We Use Information

• •Provide and maintain the Services, including handling project requests and newsletter subscriptions.
• •Respond to your inquiries and send administrative or promotional emails using Postmark.
• •Analyze site usage and improve our content and offerings.
• •Store files and media assets on Amazon S3.
• •Authenticate users using NextAuth and maintain secure sessions.

How We Share Information

We do not sell your personal data. We may share information with trusted service providers who help us operate our Services, such as:

• •Postmark for sending transactional email.
• •Amazon Web Services (S3) for storage of uploaded files.
• •Google Analytics, Google Tag Manager, Google Ads for analytics and advertising metrics.
• •Microsoft Clarity for usability analytics.
• •HubSpot for live chat and customer relationship management.

These providers may process your data in the United States or other jurisdictions.

Data Retention

We retain personal information as long as necessary to fulfill the purposes described in this policy unless a longer retention period is required or permitted by law.

Your Rights

Because we operate in Puerto Rico, U.S. privacy laws apply. You may request access to, correction of, or deletion of your personal data. To exercise these rights, contact us at admin@enalca.com.

Security

We use reasonable technical and organizational measures to protect your data, including encryption of sensitive information and secure access controls. However, no method of transmission over the Internet is 100% secure.

International Transfers

We may process and store your data in the United States or other countries where our service providers operate. By using our Services, you consent to these transfers.

Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will post the updated policy on our website with a new effective date.

Contact Us

If you have questions about this Privacy Policy, please contact us at admin@enalca.com.